Last Updated: December 1, 2025
These Terms and Conditions (“Terms”) govern the use of the Luminoah FLOWTM mobile application and related services (the “Services”) by you as the user (“user”) and (provided by Luminoah Inc (“we,” “our,” “us”). By creating an account and using the Services, all users—including patients, caregivers, and clinicians—agree to these Terms.
1. Use of the Services
Users must use the Services only for lawful purposes and in accordance with these Terms. Services shall be deemed accepted upon access to the Services by users. Users are responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their account. The Services are not intended to provide medical advice, and users should not rely on the Services as a substitute for professional medical judgment.
2. Eligibility
Users must meet all applicable age requirements based on jurisdiction. Accounts for minors may be created only with verified parental or guardian consent. By using the Services, users represent that they have the authority to enter into these Terms.
3. User Responsibilities
Users agree not to misuse the Services, interfere with system integrity, attempt unauthorized access, or use the Services in any manner that could harm the platform, other users, or third parties. Users agree that any information they provide is accurate and kept up to date.
4. Data and Privacy
Use of the Services is also governed by our Privacy Policy. By using the Services, users consent to the collection and processing of information as described in that policy. Users acknowledge that certain data, including health-adjacent data, may be accessible to linked caregivers or clinicians when explicitly authorized.
5. License and Intellectual Property
We grant users a limited, non-exclusive, non-transferable license to use the Services in accordance with these Terms. All content, software, trademarks, and materials within the Services remain the property of Luminoah Inc or its licensors. Users may not; (i) copy, modify, distribute, or create derivative works of the Services; (ii) access all or any part of the Services in order to build a product or service that competes with the Services; (iii) license, sell, rent, lease, transfer, assign, distribute, display, disclose, or otherwise commercially exploit the Services, or otherwise make the Services or Documentation available to any third party; (iv) circumvent or disable any security or other technological features or measures of the Services.
6. Service Modifications
We may update, modify, suspend, or discontinue any part of the Services at any time without liability. We will provide notice of material changes when feasible. Continued use of the Services after changes constitutes acceptance of the updated Terms.
7. Third-Party Services
The Services may interact with third-party platforms, devices, or services. We are not responsible for third-party content, functionality, or data practices. Use of third-party services is subject to their respective terms.
8. Disclaimer of Warranties
The Services are provided on an “as is” and “as available” basis without warranties of any kind, express or implied. We do not warrant that the Services will be uninterrupted, error-free, secure, or free of harmful components. The Services are not a medical device and do not provide medical advice.
9. Limitation of Liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to use of the Services. Our total liability for any claim shall not exceed the amount paid by the user for the Services in the preceding twelve months, which for most users will be zero.
10. Term, Suspension and Termination
The term of these Terms begins when you first access or use the Services and continues until terminated. You may stop using the Services and delete your account at any time, subject to applicable data retention requirements described in the Privacy Policy.
We may suspend or terminate your access to the Services at our discretion, including for violation of these Terms, risk to the security or integrity of the platform, unlawful activity, or discontinuation of the Services. Upon termination, you must stop using the Services. Certain provisions of these Terms that, by their nature, should survive termination (including intellectual property, disclaimers, and limitations of liability) will remain in effect.
11. Governing Law
These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles. Any disputes shall be resolved in courts located within Virginia.
12. Miscellaneous
We may update these Terms periodically. When updates occur, we will notify users through the Services or by email through your registered email. Continued use of the Services constitutes acceptance of the updated Terms. This Agreement shall be interpreted in all respects in accordance with the laws of the State of Virginia. The obligations and provisions of Sections 8 -12 shall survive expiration or termination of this Agreement. This Agreement, including any referenced attachments and/ or incorporated documents, constitute the entire understanding of the parties relating to the subject matter hereof and any representation, promise, or condition not contained herein shall not be binding on either party. Neither party may assign or otherwise transfer this Agreement without the written consent of the other party.
13. Contact Information
For questions regarding these Terms: Luminoah Inc, 1 Morton Drive, Ste 100, Charlottesville, VA 22903. info@dmw.310.myftpupload.com.
