Yes. The holster allows you to clip the pump to a belt, bag, or other surface for hands‑free, on-the-go use. The pump can also be used entirely on its own without the holster or pole clamp if you prefer to carry or position it differently.

Press and hold the Sleep / Wake button on top of the pump to turn the pump on or wake it from deep sleep. When the pump is in deep sleep, you may need to hold the button slightly longer. To power off, open the Settings menu (gear icon in top right corner of the screen) and select Power Off.

A solid orange LED indicates the pump is charging; the LED turns off once fully charged. A solid green LED indicates normal operation, while a flashing green LED means a feed is paused. Yellow or red LEDs only appear when a notification or alarm needs attention.

Remove the pouch cap, thread the funnel securely onto the pouch, and pour formula or water at a steady pace. Avoid splashing or rapid pours to help limit foaming. Thicker or more viscous formulas may flow more slowly through the funnel, so allow extra time when filling.

You may prefill pouches if you follow the storage and handling instructions provided by your clinician or formula manufacturer. However, each Administration Set, including the pouch, is intended for a maximum use period of 24 hours, so any prefilled pouch must still be used within the same 24‑hour window.

Quick Feed is the method to program a single feeding session from the Main Menu. Enter the Amount of water or nutrition and Flow Rate for the feed.

Presets allow you to save up to 4 pre‑programmed feeding and 4 pre‑programmed hydration settings for convenience. Presets are helpful if feeding amounts or rates change throughout the day or night. Simply swipe right to select the preset desired instead of re‑entering the values on the Quick Feed screen.

If you forget the lockout code, unlock the pump using the universal override code 1010. After unlocking, go to Settings to set a new passcode, using 1010 as the current passcode when prompted.

Priming ensures that the tubing is completely filled with fluid so no air enters your feeding tube.

The pump pauses briefly as a safety check to confirm that fluid has reached the end of the tubing. This step helps limit formula waste by preventing continuous priming if you forget to stop it. Once you see drops, you can stop priming and proceed to connect to your feeding tube.

Ensure the pouch is upright and that the spike connector and Pump Head are fully attached. Also confirm that you pressed excess air out of the pouch during setup. If air remains inside, priming may take significantly longer. If you still do not see drops after several cycles, replace the Administration Set and start priming again.

After you connect the tubing to the feeding tube, verify that the Amount and Flow Rate shown on the screen match what your clinician prescribed. When ready, select Start Feed to begin delivery. You can also start the feed by holding the Sleep / Wake button for three seconds once you have completed the priming steps and reached the feeding screen.

Yes. To pause or resume a feed either select Pause or Resume on the screen, or hold the Sleep / Wake button for three seconds while a feeding session is active. A flashing green LED indicates a paused feed.

Yes. The pump records the volume already delivered in its history. If a feed ends unexpectedly, the pump will display a Feed Interrupted alarm showing how much volume remains and the rate you were using. You can then re‑enter the remaining amount and resume feeding as instructed by your clinician.

Each Administration Set, including the Nutrition Pouch, tubing, and Pump Head, must be replaced every 24 hours.

Use the Rinse feature when you plan to reuse the same Administration Set for another feed within the 24‑hour period, or when you want to clear formula from the tubing between uses. In this system, rinsing refers to clearing the tubing only—it does not deliver water to your body.

No. The pump is designed to work only with Luminoah Flow Administration Sets. Other sets may not attach securely or may lead to free‑flow, inaccurate delivery, or safety alarms.

You should use commercially prepared enteral nutrition formulas that are prescribed or recommended by your clinician. These formulas have consistent composition and thickness, which helps ensure safe, accurate delivery by the pump.

No. Homemade blenderized, or thickened foods can vary widely in texture and consistency, which may interfere with safe pump operation or accuracy. Only commercially prepared formulas should be used with the system.

The device has not been validated with formulas containing added lipids or high‑fat emulsions.

Yes. Cold formulas can be used, but very cold formulas may create small air bubbles as they warm, which can increase the chance of an "Air‑in‑Line" alarm. Allowing formulas to reach room temperature can help reduce bubbles. If bubbles or foaming appear during a feed, you can pause the session and use the Prime option to clear air from the tubing before resuming.

A red flashing LED indicates a high-priority alarm that requires immediate attention. A yellow flashing LED indicates a medium-priority alarm, and a solid yellow LED indicates a low-priority notification. A solid green LED shows normal operation, while a flashing green LED means a feed is paused.

An "Upstream Occlusion" Alarm means formula is not moving from the Nutrition Pouch into the pump. Check that the pouch is not empty, the spike connector is fully tightened, and the tubing between the pouch and pump is not kinked or blocked. Reattaching these components will usually resolve the issue. If air has entered the tubing as a result of the upstream occlusion, prime out the air from the Pause screen, and resume the feeding session.

A "Downstream Occlusion" Alarm means formula is not flowing from the pump to your feeding tube. Check for kinks in the extension set, closed clamps, or a clogged tube. Straighten the tubing or clear the blockage before restarting the feed.

An "Air‑in‑Line" Alarm means the pump has detected a large amount of air in the tubing. Pause the feed and use the Prime option to push air out of the tubing. Once fluid is flowing smoothly again, you can resume your feed.

A "Feed Interrupted" Alarm appears if the pump stops or restarts during an active feed. The screen will show how much volume remains and the rate you were using. Re‑enter the remaining volume and resume feeding as instructed by your clinician.

This means the battery may not last long enough to finish the feed. You can still start or continue feeding, but plan to plug the pump in during the feeding session so it has enough power to complete the feed.

Wipe the outside of the pump with a cloth dampened with a mild soap‑and‑water solution per the User Guide. Make sure no liquid enters the device and never submerge the pump in water.

Rinse the funnel right after use to prevent formula buildup. If necessary, soak it in warm, soapy water, scrub gently soft brush (e.g., nylon bristled bottle brush or similar), rinse well, and let it air dry as described in the User Guide.

It is recommended that the pump be cleaned daily to help keep the device free of residue and operating properly. Users may find that the need for cleaning varies based on their routine, but cleaning after each Administration Set use is the guidance provided in the User Guide.

Clean the power adapter only when necessary. Unplug it first, then wipe the exterior with a cloth lightly dampened with 70% isopropyl alcohol.

Stop using the pump, wipe away visible residue, and allow the device to dry completely. If the device stops operating normally and or causes unexpected alarms, stop using the device immediately, and contact Customer Support at 1-844-566-4968.

Align the back of the pump with the holster and press gently until the magnetic connection clicks into place. The pump should be positioned with the buttons on top, and the holster logo should face upright and be readable when oriented correctly.

The pump can operate in any orientation as a result of our 360° Nutrition Delivery™ design.

The battery is designed to last a minimum of 24 hours at a rate of 125ml/hr. Battery life will vary based on individual feeding schedules, programmed flow rates, the use of the mobile application (optional), and the screen brightness level.

Using the provided charger, the pump recharges from 0% to 100% in about 4.5 hours.

Yes. The pump can operate normally while it is plugged in and charging.

If the pump no longer holds a charge or charging does not restore normal battery life, contact Customer Support at 1-844-566-4968.

The pump is intended for adults and for children 2 years of age and older who require enteral nutrition. It should not be used for neonates.

If the pump cannot be powered or charged, you may need to use an alternative feeding method such as a gravity bag or syringe, as instructed by your clinician. Keep backup supplies available so you can continue feeding safely.

A feed may run slower for a number of reasons. A very cold formula can thicken slightly and move more slowly, and kinks or tight bends in the tubing can also reduce flow. Make sure the programmed rate is correct, the tubing is straight, and the formula has had time to warm to room temperature. If feeding still seems unusually slow, reach out to your clinician or Customer Support at 1-844-566-4968 for guidance.

Small bubbles are normal and usually do not affect feeding. Larger bubbles or foam may appear if the formula is very cold or shaken. To help resolve bubbles, pause the feed and use the Prime option which can help clear excess air.

This may happen if the screen brightness is set low or the pump is entering sleep mode to save battery. You can adjust brightness or wake the screen by pressing the Sleep / Wake button on the top of the pump.

The pump asks you to confirm settings after a pause to prevent unintentional changes and ensure you resume the correct programmed feed.

1. Confirm Bluetooth® is enabled on your mobile device
2. Ensure the correct pairing code is entered
3. Verify the pump is powered on and ready for pairing
4. Restart the pairing process from the application

• • Navigate to the Bluetooth® settings on your phone’s settings

• • Locate “Luminoah Flow” in the listed devices

• • Click the device and remove the device from the list

• • Restart the Luminoah Application and proceed through the pairing steps

1. Force close the app and restart the mobile application.
2. Restart the Luminoah Flow pump. To turn the pump off either hold down the Sleep / Wake button on top of the pump for 10 seconds or navigate to the Settings (gear icon) on the top right of the screen and select "Power Off". Wait 5 seconds and turn the pump back on by holding down the Sleep / Wake button on top of the pump.
3. Repeat the pairing process.

1. Close and reopen the application.
2. Ensure your device meets compatibility requirements.
3. Restart your mobile device if the issue persists.

Verify your email and password are entered correctly. If you have forgotten your password, use the password reset option.

1. Ensure your mobile device has an active internet connection.
2. Confirm Bluetooth® is enabled and the pump is within range.
3. Check the “Last Updated” timestamp in the application.
4. Close and reopen the application if needed.

1. Check connections status to ensure Bluetooth is on and connected to the pump.
2. Open the application and allow time for data to synchronize.
3. Refresh by pulling down on the Home Screen.